I recently got the opportunity to visit the Eva Air Edmonton Office regarding a problem with my flight booking, and I couldn't be more impressed with the customer service I experienced. Right from when I entered the office, I was treated with hospitality and professionalism. The front-desk staff were extremely well-informed and went out of their way to help me rebook my flight after some unforeseen changes. The office itself is tidy, up-to-date, and well-organized, so the whole experience was much more pleasant. The waiting room is big and has a casual atmosphere, which made the little time I had there more pleasant. I especially liked the care taken to explain the choices I had. The staff sat down with me and explained all my options carefully and made sure I felt satisfied with what I was choosing. One of the most notable things to me was the understanding and patience of the staff. Traveling at such uncertain times can be stressful, but the EVA Air staff made the whole experience seem much simpler. I would highly suggest going to the EVA Air Edmonton office if you have any flight concerns. They are definitely dedicated to offering the best service.